Information & Management serves managers, professionals, database administrators and senior executives of organizations which design, implement and manage Information Systems Applications. The major aims are: To collect and disseminate information on new and advanced developments in the field of applied information systems; To provide material for training and education in administrative data systems; To encourage further progress in information systems methodology and applications; To cover the range of information system development and usage in their use of managerial policies, strategies, and activities for business, public administration, and international organizations; To provide guidelines and insights on how to undertake successful information technology initiatives and learn to avoid failures through the study of success and failure patterns (Section SOS). Visit the Electronic Service at http://www.elsevier.com/locate/dsw