What Lies Beneath: Unraveling the Generative Mechanisms of Smart Technology and Service Design

Lee, JYH; Hsu, C; Silva, L

Hsu, C (corresponding author), Tongji Univ, Management Sci & Engn Dept, Shanghai, Peoples R China.

JOURNAL OF THE ASSOCIATION FOR INFORMATION SYSTEMS, 2020; 21 (6): 1621

Abstract

The rapid digitalization of products and services has given rise to smart, technological products and services in various industries. While researcher......

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