How does online interactional unfairness matter for patient-doctor relationship quality in online health consultation? The contingencies of professional seniority and disease severity

Zhang, XF; Guo, XT; Lai, KH; Yi, W

Yi, W (reprint author), Tianjin Univ, Coll Management & Econ, 92 Weijin Rd, Tianjin 300072, Peoples R China.

EUROPEAN JOURNAL OF INFORMATION SYSTEMS, 2019; 28 (3): 336

Abstract

In recent years, the development of online health-consultation platforms has drawn significant research attention to online patient-doctor relationshi......

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