Exploring Important Aspects of Service Quality While Choosing a Good Doctor: A Mixed-Methods Approach

Shah, AM; Yan, XB; Shah, SAA; Ullah, R

Shah, AM (corresponding author), Harbin Inst Technol, Harbin, Peoples R China.

INTERNATIONAL JOURNAL OF HEALTHCARE INFORMATION SYSTEMS AND INFORMATICS, 2021; 16 (4):

Abstract

Online reviews generated by patients on physician rating websites (PRWs) have recently received much attention from physicians and their patients. In ......

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