From one-sized to over-individualized? Service logic's value creation

Eriksson, EM; Nordgren, L

Eriksson, EM (reprint author), Chalmers Univ Technol, Dept Technol Management & Econ, Gothenburg, Sweden.

JOURNAL OF HEALTH ORGANIZATION AND MANAGEMENT, 2018; 32 (4): 572

Abstract

Purpose There is a current trend in healthcare management away from produced and standardized one-size-fits-all processes toward co-created and indivi......

Full Text Link