Airline Value Chain Capabilities and CSR Performance: The Connection Between CSR Leadership and CSR Culture with CSR Performance, Customer Satisfaction and Financial Performance

Phillips, S; Thai, VV; Halim, Z

Thai, VV (reprint author), RMIT Univ, Sch Business IT & Logist, Melbourne, Vic, Australia.

ASIAN JOURNAL OF SHIPPING AND LOGISTICS, 2019; 35 (1): 30

Abstract

This research examines Corporate Social Responsibility in Leadership (CSRL) and Culture (CSRC) as valuable resources of the value chain capabilities, ......

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