Change Management Perceptions in Portuguese Hospital Institutions Through ITIL

Anunciacao, PF; Geada, NS

Anunciacao, PF (corresponding author), Polytech Inst Setubal, Coll Business Adm, Setubal, Portugal.

INTERNATIONAL JOURNAL OF HEALTHCARE INFORMATION SYSTEMS AND INFORMATICS, 2021; 16 (4):

Abstract

Organizations function in complex, dynamic, and unpredictable environments. Implementing changes must therefore be well planned, managed, and evaluate......

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